This policy outlines what is and isn't considered acceptable use of Skyrack products, services and infrastructure. This policy statement may be amended from time to time. Our website will always display the up-to-date version.


1. Terminology

1.1. For the purposes of this policy the words "Skyrack", "We", "Our" and "Us" refer to the business trading with the ABN 77 638 183 090.

1.2. "Site" to materials delivered on https://skyrack.net.au and relevant sub-domains.

1.3. "Subscriber" means the person or entity who placed the order for our services.

1.4. Copyright in the content and trademarks on this Site are owned by Skyrack ABN 77 638 183 090, unless otherwise indicated and you agree not to infringe any intellectual property rights owned by Skyrack.

2. Acceptable Use Policy

2.1. Skyrack's general policy is to act as a neutral provider of access to the global Internet. Skyrack reserves the right to suspend or cancel a Subscribers access to any or all services provided by Skyrack when Skyrack decides that the account has been used inappropriately.

2.2. All provisions of this policy are subject to the Acceptable Use Policy (AUP) and Terms of Service (TOS) of Skyrack.

2.3. The AUP and/or TOS may be changed from time to time at the discretion of Skyrack, and such modifications shall be effective immediately upon posting the modified agreement on the Site.

2.4. Skyrack agrees to furnish services to the Subscriber, subject to the following AUP. Submitting an order for Skyrack's services constitutes acceptance and agreement to Skyrack's Skyrack's AUP, as well as Skyrack's TOS. The following are considered violations of the Skyrack's Acceptable Use Policy (AUP).

3. Illegal use

3.1. Skyrack's services may not be used for illegal purposes, or in support of illegal activities.

3.2. Skyrack reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. This may result in immediate suspension of a Subscribers service.

4. Threats

4.1. Use of the Skyrack service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property is strictly prohibited.

5. Harassment

5.1. Use of the Skyrack service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another is strictly prohibited.

6. Forgery or impersonation

6.1. Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited.

6.2. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

7. Fraudulent activity

7.1. Use of Skyrack service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes” "nd "chain letters.” i" prohibited.

8. Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM)

8.1. Use of the Skyrack service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending Skyrack account.

8.2. A Subscriber who hosts websites or services on their service that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their service immediately suspended. The service will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed.

8.3. Severe violations may result in immediate and permanent removal of the Subscribers service from our network without notice to the Subscriber. 8.4. Any Subscriber guilty of three violations will be immediately and permanently removed from our network without notice.

9. E-mail / News Bombing

9.1. Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending Skyrack account.

10. E-mail / Message Forging

10.1. Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Skyrack service is in violation of this AUP and will result in immediate suspension of a Subscribers service.

11. Usenet SPAMing

11.1. Skyrack has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list.

11.2. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

12. Unauthorised access

12.1. Use of the Skyrack service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Skyrack's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Skyrack account is subject to immediate termination.

13. Copyright or trademark infringement

13.1. Use of the Skyrack service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorised copying of copyrighted material, the digitisation and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorised transmittal of copyrighted software.

14. Collection of personal data

14.1. Use of the Skyrack service to collect, or attempt to collect, personal information about third parties without their knowledge or consent is prohibited.

15. Network disruptions and unfriendly activity

15.1. Use of the Skyrack service for any activity which affects the ability of other people or systems to use Skyrack Services or the Internet, including "denial of service" (DOS) attacks against another network host or individual user is strictly prohibited and the offending Skyrack account is subject to immediate termination.

15.2. Interference with or disruption of other network users, services or equipment is prohibited and the offending Skyrack account is subject to immediate termination.

15.3. It is the Subscribers's responsibility to ensure that their service is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their service for illegal or inappropriate actions.

15.4. A Subscriber may not permit their service, through action or inaction, to be configured in such a way that gives a third party the capability to use their service in an illegal or inappropriate manner.

15.5. Unauthorized entry and/or use of another Subscribers account will result in immediate account termination. Skyrack will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

16. Fraud

16.1. Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

17. Copyrights

17.1. Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

18. Distribution of Viruses

18.1. Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

19. Inappropriate Use of Software

19.1. Use of software or any device that would facilitate a continued connection, i.e. ICMP requests or pinging, while using Skyrack services may result in suspension of service.

20. Third Party Accountability

20.1. Skyrack subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

21. Excessive Resource Usage

21.1. Skyrack reserves the right to temporarily suspend or limit a subscribers service due to Excessive Resource Usage which will be determined at the discretion of Skyrack and its team members. Any subscriber who is deemed to be using excessive resources will be notified via email or phone prior to the suspension or implication of additional limits. Depending on the severity of the excess usage, suspension or limitting may happen immediately as to protect our infrastructure and other subscribers of the service.

21.2. For all Web Hosting services regardless of type, the Subscriber may not:

a. Store email in the trash folder for more than 14 days. Any emails that have been stored in the trash folder for 14 days or more will be removed from Skyrack servers.

b. Store files in the trash folder in File Manager for more than 14 days. Any files that have been stored in the trash folder in File Manager for 14 days or more will be removed from Skyrack servers.

c. Store any backups on a Skyrack server for a period of more than 48 hours. Any backup that is older than 48 hours will be removed from Netorigin's servers.

22. Prohibited Use

22.1. No service with Skyrack may be used to run the following unacceptable activities:

a. Proxy scripts of any kind. This is not strictly limited to PHPProxy or CGIProxy this also includes any others;

b. Seedbox scripts of any kind. This includes torrentflux but is not limited to just torrentflux. Charges will apply to offenders;

c. Bit torrent applications, trackers or clients;

d. Games, IRC bots (including PsyBNC and Eggdrop) or IRC servers;

e. open DNS resolvers and/or;

f. open mail relay servers.

22.2. The Subscriber may not use hosting services for storage of any data not related to the displayed website. You are expressly prohibited from use as an online file repository.

If you have any questions or comments regarding our Acceptable Use Policy, then please contact our Sales Team.